Office Policies >>

3814 East 120th Avenue
Thornton, CO 80233


Main: (303) 452-2046
Appointments: (303) 280-8383

Office Policies

  1. Please arrive 15 minutes prior to your appointment.
  2. Insurance co-payments are collected at the time of each visit.
  3. Payment is expected at the time of service
  4. To avoid a fee, a 24 hour notice is required for cancellation of your scheduled appointment.

Walk-in Policy

Thornton Medical Center (TMC) was established in 1982 in order to provide a quality and convenient health care setting. We have always been open on weekends, evenings, and without appointment.

In order to continue to serve your needs, and to do so in a timely manner, we must set forth some policies.

  • The Walk-in clinic is for people with acute illnesses and injuries for which making an appointment could result in undue harm to that individual.
  • Please present your current medical insurance card and any co-payment required at time of check in. This will expedite the entire process.
  • TMC reserves the right to see people in order of medical necessity.
  • TMC reserves the right to deal with those issues of most urgent medical need and request that non-urgent issues be dealt with at a follow-up scheduled appointment.
  • TMC promises that you will be seen by the clinician on duty, however he/she may not be your usual or preferred provider.
  • Waiting times are variable, dependent upon patient volume and severity/complexity of presenting medical problems.

We appreciate the opportunity to provide health care for you and your family, and we hope this statement clarifies the operation of our Walk-in facility.

Insurance Information

Please bring your ID and your insurance card to each visit to ensure we have accurate and updated information. As a courtesy, we will submit your claim to your insurance company. You will then be responsible and billed for deductibles, co-insurance and any non-covered services.